Last Updated: October 26, 2025

This Privacy Policy outlines how Resortbluesky (the “Resort”, “we”, “us”, or “our”) collects, uses, protects, and shares your personal data when you interact with our casino, hotel, conference facilities, and spa services in Warsaw. By accessing or using our services, you consent to the practices detailed in this Policy. If you disagree with any aspect of this Policy, please refrain from using our services. Resortbluesky is a luxury casino resort offering gaming, opulent accommodations, exquisite dining, and premier entertainment. We are dedicated to safeguarding your privacy and handling your personal information with transparency and in accordance with applicable laws, including the General Data Protection Regulation (GDPR) where applicable.

By using Resortbluesky's services, you affirm that you are at least 18 years old or the legal age for gambling and alcohol consumption in your jurisdiction. If you are underage, you are strictly prohibited from using our facilities and services. We reserve the right to verify your age.

We are deeply committed to promoting responsible gaming. While we offer exciting casino experiences, we strongly encourage our guests to gamble responsibly and within their means. If you or someone you know has a gambling problem, we urge you to seek immediate help from organizations such as Gamblers Anonymous or other local resources specializing in gambling addiction. We provide resources and support to promote responsible gaming habits.

We may collect the following types of information from you: Personal Information: This includes your name, contact details such as email address and phone number, date of birth, payment information for hotel bookings and casino transactions, and identification documents for verification purposes. Technical Data: We automatically collect your IP address, browser type, device information, access times, and browsing activity on our website to improve our services and website functionality. Usage Data: We collect information about your interactions with our services, such as games played in the casino, restaurants visited, events attended, and spa treatments booked. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze user behavior patterns, and personalize content and advertising. See section 8 for more details about our use of cookies.

We utilize your collected information for the following carefully defined purposes: To provide and personalize our services, ensuring a tailored experience. To efficiently process reservations for hotel rooms, conference facilities, and spa appointments, as well as to process transactions within the casino. To communicate with you about exclusive promotions, upcoming events, and personalized offers based on your preferences. To continuously improve our services, website functionality, and overall guest experience. To ensure the security of our facilities and prevent fraud, protecting both our guests and our business. To comply with all applicable legal obligations and regulatory requirements.

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data: Consent: We obtain your explicit consent for specific processing purposes, such as sending marketing communications. Contract: Processing is necessary to fulfill a contractual obligation, such as processing your hotel booking. Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring the security of our facilities. Legal Obligations: Processing is required by law, such as complying with anti-money laundering regulations.

We may share your information with trusted third parties under strict confidentiality agreements, including: Service providers who assist us with website hosting, payment processing, marketing campaigns, and data analytics. Legal authorities and regulatory bodies, when required by law or legal process. We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

We utilize cookies and similar tracking technologies to enhance website functionality, remember your individual preferences, and analyze website traffic patterns. The specific types of cookies we use include: Strictly Necessary Cookies: These are essential for the operation of our website and enable core functionality. Functional Cookies: These cookies remember your settings and preferences, such as language preferences. Analytical Cookies: These cookies help us understand how users interact with our site, allowing us to improve its performance and usability. Advertising Cookies: These cookies are used to provide relevant advertisements and measure the effectiveness of our advertising campaigns. You have the ability to manage your cookie preferences directly within your browser settings, allowing you to control which cookies are enabled.

We retain your personal data only for as long as is strictly necessary to fulfill the specific purposes outlined in this Privacy Policy or as required by applicable laws and regulations. When your data is no longer needed, we securely delete or anonymize it.

We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental disclosure, alteration, or loss. These measures include data encryption, firewalls, access controls, and regular security assessments.

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are implemented to protect your data, such as standard contractual clauses approved by the European Commission or other approved data transfer mechanisms.

Depending on your jurisdiction, you may have the following rights regarding your personal data: Right to access your data: You have the right to request access to the personal data we hold about you. Right to correct inaccurate data: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. Right to erase your data: You have the right to request that we erase your personal data under certain circumstances. Right to restrict processing: You have the right to restrict the processing of your personal data under certain circumstances. Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller. Right to object to processing: You have the right to object to the processing of your personal data under certain circumstances. Right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. To exercise your rights, please contact us using the contact information provided in Section 14.

We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal requirements. Any updates will be promptly posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at: Email: info@resortbluesky.com